Privacy policy

Last updated: September 2026.

ONYX Chauffeurs collects only the information reasonably required to respond to transportation, corporate and general inquiries.

Information we collect

Information may include your name, contact details, company, itinerary, passenger and luggage requirements, vehicle preference, flight information and any instructions you choose to provide.

How information is used

We use submitted information to respond to inquiries, assess availability, plan requested transportation and communicate about potential or confirmed service. Submitting an inquiry does not create a confirmed reservation.

Form processing

Website forms may use a third-party form-processing provider to transmit submissions to ONYX Chauffeurs by email. Information is used only to process and respond to the inquiry, subject to the provider's technical and security practices.

Sharing and retention

We do not sell personal information. Information may be shared with service providers only where reasonably necessary to operate the website or coordinate requested transportation. Inquiry information is retained only as long as reasonably required for operational, legal or record-keeping purposes.

Google Maps services

Address suggestions and optional reviews use Google Maps Platform. When you choose to load reviews, Google supplies review content and may receive your IP address when reviewer images load. We do not retain review content in our database. Google handles information under the Google Privacy Policy.

Your choices

You may request access to, correction of or deletion of personal information by contacting onyxemg@gmail.com.

Contact

Questions about this policy may be directed to onyxemg@gmail.com or 365-885-7270.