Terms of service

Last updated: September 2026.

Service inquiries

Submitting a website inquiry does not create a confirmed reservation. Service is confirmed only after ONYX Chauffeurs has reviewed the itinerary and communicated acceptance, availability, vehicle arrangements and applicable pricing or payment requirements.

Vehicle and service availability

Vehicle photographs illustrate service categories. A specific make, model or configuration is not guaranteed unless confirmed in writing. ONYX may arrange an appropriate alternative where operational circumstances require it.

Passenger information

Clients are responsible for providing accurate pickup, destination, timing, passenger, luggage, flight and special-requirement information. Changes may affect availability, vehicle suitability and pricing.

Rates, cancellations and waiting time

Applicable rates, deposits, cancellation conditions, waiting time and additional charges will be communicated before a reservation is confirmed. Terms may vary according to the itinerary and service type.

Website information

Website descriptions are general and may be updated without notice. ONYX does not guarantee uninterrupted website availability or that every service category will be available for every request.

Google Maps content

Use of Google Maps features is also subject to the Google Maps/Google Earth Additional Terms of Service and Google Terms of Service. Google selects the reviews supplied to this website by relevance. The displayed selection may not represent every review; the overall rating is supplied separately by Google.

Contact

Questions may be directed to onyxemg@gmail.com or 365-885-7270.